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Effective Engagement with Māori
Building confidence, capability, and culturally safe engagement across local governmentEngaging effectively with Maori is a core capability for local government in Aotearoa New Zealand. This Essentials Series supports council staff and leaders to build confidence, understanding, and practical skills to engage meaningfully with Maori communities in ways that are respectful, culturally safe, and fit for purpose. This programme goes beyond theory to focus on what good engagement looks like in practice, helping participants move away from token consultation and towards genuine, mana-enhancing relationships. Course OverviewThe Effective Engagement with Māori - Essentials Series supports ALGIM’s goal of strengthening cultural capability across local government. The series builds a shared foundation of understanding about Te Ao Māori, Aotearoa’s history, and Te Tiriti o Waitangi, while equipping participants with practical tools they can apply immediately in their roles. It is designed to be accessible, interactive, and relevant for staff working across policy, service design, community engagement, digital, and leadership roles. Sessions are facilitated online and create a safe, supportive space for learning, reflection, and kōrero with peers from across the sector. What You Will LearnBy the end of this series, participants will be able to:
Core Learning PathwayEach session builds progressively, creating a practical foundation for effective engagement: |
1. Ko wai tātou - Our shared story
Understanding Aotearoa’s history, colonisation impacts, and Te Tiriti foundations. 2. Te Ao Māori - Understanding worldviews and tikangaKey values, protocols, and culturally respectful ways of working. 3. Building cultural safety and confidenceRecognising bias, power dynamics, and inclusive practice. 4. Engaging with Māori - Planning and practiceConsultation vs engagement, decision-making, and practical tools. | 5. Applying learning in local government settings
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Who Should AttendThis series is suitable for:
No prior knowledge of Te Ao Māori is required. _______________________________________________________________________________________________________________________ |
Upcoming Online Training Sessions
| Cost$950 + GST NZD for ALGIM members |
______________________________________________________________________________________________________________________ Meet the Facilitator |
Claudia Faletolu
Claudia Faletolu (Ngāpuhi) is a highly experienced Learning & Development, Organisational Development, HR, and Māori Strategy practitioner with over 19 years’ experience working across the public sector. Grounded in her whakapapa and guided by the principle of whakawhanaungatanga, Claudia specialises in helping organisations build authentic, inclusive environments where people feel safe to engage with Te Ao Māori. Her work focuses on breaking down fear and uncertainty, strengthening cultural confidence, and translating strategic intent into practical, everyday action. Claudia has worked with senior leaders, teams, and organisations across local and central government, supporting cultural capability, leadership development, and organisational transformation. She is known for her relational approach, practical facilitation style, and ability to hold complex conversations with care and clarity. Her mahi is driven by integrity, authenticity, and a deep commitment to supporting equitable outcomes for Māori and for all communities in Aotearoa New Zealand. |
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More Information
If you need more information or have any questions, please contact ALGIM at training@algim.org.nz