At ALGIM, we're committed to making things easier for council staff across Aotearoa New Zealand. One of the ways we're doing that is through our National Best Practice Process Standardisation Project.

This project will involve working alongside you - the experts - in identifying what processes you use every day in your role and collaborating to make them more efficient. Our aim is to help you achieve significant time savings, improve customer experiences, and streamline skill transfer, potentially saving millions across the sector.

In 2024, we hosted a pilot workshop in Wellington where ten staff members came together and helped streamline processes, they use every day. From this, we successfully standardised three national standard processes, check them out here. This demonstrates that national standardisation of local government processes is achievable.

While we can help facilitate this project, we need your expertise to collaborate, build and create the processes for you.

Notice

Update: This work is currently paused

ALGIM’s National Best Practice Process Standardisation Project is currently paused due to resourcing and affordability constraints.

We remain committed to supporting collaboration and process improvement across local government. If you would like to connect with others working in this space, you can:

• Request to join ALGIM’s Business Process Group on Viva Engage.
• Request to join the new ALGIM Australia Process Improvement Working Group, part of its Community of Practice.

To express your interest in either group, please email process@algim.org.nz and let us know which group you would like to join.

The resources and standardised processes developed through this project remain available.

Continue connecting and sharing

Standardising national processes is a big job, so what's in it for you?

• Unique opportunity to collaborate, network, learn and shape a national response.
• Invest time now to save time later.
• Reduced cost and effort across all parties.
• May cover numerous services at once.
• Professional and transferable skill opportunities.
• A pragmatic approach to reviews.
• ALGIM does the heavy lifting for you.

Email your interest to process@algim.org.nz

What 's next?

ALGIM is taking the lead role in owning, coordinating and supporting the initiative collaboratively with stakeholders across the board.

We are partnering with Council’s to build out an inventory of processes to deliver together, get in touch to jump on board. 

With sector buy-in, there will be huge savings in time, better customer experiences, and staff will develop easily transferable skills. The cost savings of utilising standard processes, but not necessarily the same systems, could be in the $millions across the sector. 

Join our Viva Engage Groups

Viva Engage Business Process Group

Australia Process Improvement Working Group.