Shifting to a remote contact centre?

Thu, 02 Apr 2020

Having to move your council contact centre to a remote operation? Here's some tips that may help...

Getting your council working remotely

Mon, 30 Mar 2020

Prior to lockdown, we sat down for a conversation with William Gordon from Horizons about how they were preparing to work from home...

Cybersecurity when working from home

Wed, 25 Mar 2020

Working from home brings its own cybersecurity challenges. With the help of expert Tony K, we've compiled some tips and resources...

Upcoming Events

ALGIM Autumn Conference GIS and Information & Records Management


October 2020

ALGIM Spring Conference Customer Experience and Web & Digital

Conference Centre, Napier

13-15 Sep 2020

ALGIM Annual Conference

Energy Events Centre, Rotorua

15-17 Nov 2020

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ALGIM’s new IT Satisfaction Benchmarking helps you keep on top of your game

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  • Identify what good practice looks like and understand where you fit against your peers.
  • Understand the link between IT Satisfaction and IT Maturity.
  • Set a baseline which will focus effort on improving IT maturity where it matters most.

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