ALGIM Spring Conference

Web & Digital and Customer Experience

9-11 September 2018 | Crowne Plaza Hotel | Auckland


Registrations for ALGIM's Spring Conference Customer Experience and Web & Digital have now closed. If you have any enquiries, you can email

Award finalists announced

The finalists for our Best Customer Centric Project and Best Digital Service awards have been announced. They will be presenting at the conference. You can see more info in the programme.


ALGIM's Spring Conference is packed full of opportunities you won't find at any other event. 

Tailored just for local government, we are flying in speakers from councils in Canada and Australia that have innovated on the way they engage with their communities and provide an improved customer experience.

We've reached out to councils around the country to bring their best case studies to present, meaning we have over 15 council case studies across the two days.

There are more opportunities than ever before for you to discuss hot topics in your professions, take part in interactive workshops, join in panel discussions with the experts, and just network with your peers.

Arrive early on Sunday 9 September, and we have a workshop on how to create high-performing teams, something that is crucial for local government with the ever growing push for efficiency and continuous improvement. Followed by a fun team activity, and a welcome dinner.*

To top it off, we have site visits to a number of amazing Auckland organisations, our awards programme, and a range of exhibitors from home and abroad.

All of this is before we get to our high-profile thought leaders, including New Zealand's own AI leader Soul Machines, PwC on intelligent automation, and Agile experts Nomad8 on creating cross-functional teams.

    To see all the details of the exciting three days we have planned for you, check out our Spring Conference programme.

    *Register for these in the main conference registration form. Extra fees apply for the pre-conference activities.

    Accommodation Options

    Our preferred accommodation supplier is the Crowne Plaza Hotel. 

    ALGIM has negotiated special pricing for delegates to the 2018 ALGIM Spring Conference.

    To book your accommodation at the Crowne Plaza, please contact the Reservations Team on:, or +64 9 375 4911

    Please quote booking code VKN

    Otherwise, Please use this booking link to access the negotiated rates for the night of  9  September. For nights outside of this date please contact the Crowne Plaza Hotel directly.

    There is single, twin and triple share accommodation available. There are also accommodation options that do not include breakfast in the room rate. Please contact the Crowne Plaza Hotel to discuss these options.

    Alternative Accommodation

    Within walking distance from the Crowne Plaza Hotel are the following providers. Please use provided promo codes or contact the hotels directly.

    • CityLife Auckland, 171 Queen Street, Auckland - use promo code ALGIM
    • Auckland City Hotel, 157 Hobson Street, Auckland - use promo code ALGIM
    • Grand Millennium Hotel, 71 Mayoral Drive Auckland - phone hotel to book
    • Quest Apartments, 363 Queen Street, Auckland - email to book


    Please allow at least 1.5 hours to travel to and from Auckland Airport to the Crowne Plaza Hotel.

    The Skybus operates every 10 minutes and will drop you off on Queen Street within 5 minutes walk of Crowne Plaza Hotel. Please see the Skybus Website for pricing options.

    Shuttles and Taxis are also available to you outside the Domestic Terminal at Auckland Airport. We encourage you to research the costs of these options.


    Discounted parking is available at the Atrium Carpark, adjacent to the Crowne Plaza Hotel. Please contact Crowne Plaza Hotel directly for parking options and pricing.


    For any enquiries, please email or phone 06 351 6330.

    Exhibitors and Sponsors

    A big thank you to the sponsors and exhibitors who made this event possible.
    15 photo(s) Updated on: 4 Sep 2018
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