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Association of Local Government Information Management

Registrations opening soon for Spring Conference

Friday 9 June 2017

Forget winter, it's all about our upcoming Spring Web & Digital and Customer Experience Conference.

The ALGIM Spring Conference, being held 17 - 19 September at the Dunedin Centre in Dunedin, will join together two of ALGIM's great symposiums - Customer Service and Web & Digital. Offering professional development, world class international speakers, workshops and networking, this event will bring together practitioners and experts from across all New Zealand's Councils.

Customer Experience and Web & Digital topics will be run as individual streams you can pick and choose from within the one Conference, along with shared strategic keynote speakers. We've got some fantastic speakers lined up, including:

  • Alex Gelbak on artificial intelligence in service delivery
  • Case studies from NZ Local Authorities: Marlborough DC, Southland DC, Wellington CC, Nelson CC
  • Presentations from ALGIM 2017 Web & Digital and Customer Experience Awards finalists
  • Futurist Dave Wild on the future of service delivery
  • Motivational Speaker – Liam Malone, paralympian
  • Dunedin City Council case study on Gigatown
  • Linda Hutchings on thinking and planning for the future
  • Technology papers on a range of service delivery methods
  • Site visits to local contact centres and web and digital businesses
  • Ian Taylor from Animation Research
  • Customer Service benchmarking and change management preparing for the future
  • The CEO of Dunedin City Council

We are moving to a new registration system, and this should be up and running in the next couple of weeks, but if you would like to attend, and want your invoice before the end of the financial year, email today.

The ALGIM Web & Digital and Customer Experience Awards are your chance to get national recognition for your projects, team, and leadership. Don't miss out on that winning feeling, with a simple entry process this is a great opportunity, so find out more and get your entry in now.

This entire event has been designed for the sector by sector members, and we can't wait to have you join us!