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Association of Local Government Information Management

Registrations now open for ALGIM's Spring Conference

Friday 14 July 2017

In Dunedin from 17-19 September this event is not to be missed. Our two-day Spring Conference Web & Digital and Customer Experience is filled to the brim with excellent speakers, council case studies, site visits, and networking opportunities. We also have the option to attend a range of pre-conference workshops and networking events on Sunday 17th. 

Head to our registration page and secure your place at this conference tailored just for our local government members. As a council employee you get members pricing, and if you register now you can take advantage of our Early Bird Pricing discount!

The full programme (PDF, 1.26 MB) is on our website, but here’s a glimpse at what we have in store for you.

With speakers like Justin Herman, head of the US Government’s Emerging Citizen Technology Program, Google, and Leanne Hartill from the award-winning City of Melville in Western Australia, you’ll take away a ton of practical advice that you can put into practice:

  • What digital engagement tools are available, and how they’re being used
  • What to consider when deciding on an engagement tool
  • How to change yourself, before you can change others
  • What the US government is doing with AI, VR and Block chain to enhance customer service and engagement
  • New ways local government is handling interaction with customers, and customer complaints
  • How to work collaboratively with customers and engage in relationship building
  • Developing and managing multi-channel communication with your customers
  • A free digital dashboard obtained at the conference to display real time analytics for your website
  • How Artificial Intelligence will alter our work in the years to come
  • The inner workings of many local Dunedin web, digital, and customer service businesses
  • A new way of thinking about the future

Don’t miss out – register now

Don’t forget our great awards programme

The ALGIM awards are always a highlight, so make sure your team is in the running. From the Ultimate Customer Service Centre to the Web and Digital Project of the Year, this is your chance to shine. Check out the full list, and get the recognition you and your team deserve. If you’re not sure about the awards process, register for our short webinar on 19 July at 9.30am to learn more.