About ALGIM Spring Conference
The 2018 Spring Conference will be held 9th - 11th September 2018 at the Crowne Plaza Hotel in downtown Auckland.
More details of this event and registrations will be available soon.
This event brings together Web & Digital and Customer Experience professionals across local government. Offering professional development, world class international speakers, workshops and networking.
Speaker Presentations
Click here to see the speaker presentations.
2017 ALGIM Spring Conference Awards
These awards recognise and celebrate best practice in web and digital and customer service respectively amongst New Zealand Local Authorities. They aim to encourage Local Government to be innovative, service-focused and recognised in supporting their organisation and communities of interest.
2017 Web & Digital Professional Development Award
Winner: Lauren Rowland, Digital Communications Coordinator, Taranaki Regional Council
2017 Customer Experience Professional Development Award
Winner: Reece Turner, Customer Quality Coordinator, Waikato District Council
2017 Leader of Local Government Service Delivery Excellence
Winner: Megan May, Animal Control Team Leader, Waikato District Council
Runners Up: Mike James, Customer Centric Leader, Waikato District Council
2017 Best use of Social Media or App
Winner: Marlborough District Council – Emergency Response Building App (ERBA)
Runners Up: Northland Regional Council - The Need for Speed - Faster Alerts to Multiple Channels
2017 Best use of Intranet Award
Winner: Auckland Transport – Building a New Engine Room
Runners Up: Hauraki District Council - Intranet Upgrade Using WordPress and Themler
2017 Customer Service Individual of the Year – Team Member
Winner: Megan Wilson, Customer Support Partner, Southland District Council
Runners Up: Mary Mahu, Waikato District Council
2017 Web & Digital Project of the Year
Winner: Northland Regional Council – Pest Control Hub
Runners Up: Marlborough District Council - Migration of MDC Website to Sphere Content Manager
2017 Ultimate Customer Service Centre
Winner: Nelson City Council
Runners Up: Christchurch City Council
2017 Supreme Website Award
Winner: Whakatāne District Council
Runners Up: Palmerston North City Council
2017 Best Customer Experience Award
Winner: Waipa District Council
Runners Up: Waimakariri Distrct Council
Conference Enquiries
Event enquiries can be directed to: