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Association of Local Government Information Management

ALGIM Spring Conference - Web & Digital & Customer Experience

Dunedin Centre, Dunedin
17 September 2017, 2:00 p.m. – 19 September 2017, 3:00 p.m.

About ALGIM Spring Conference

The 2017 Spring Conference will be held 17th - 19th September 2017 at Dunedin Centre, Dunedin.

This new event joins together ALGIM two most popular Symposiums - Web & Digital and Customer Experience (previously Customer Service). Offering professional development, world class international speakers, workshops and networking, this will be the premier event for anyone in these fields, and will bring together practitioners from across all New Zealand's Councils. 

The theme for this year’s event is Customer service transformation in the digital era.

We have an amazing line up of speakers including:

-  Justin Herman, Program Lead for AI, VR and Social Tech for the US Government

-  Linda Hutchings who will challenge our thinking about the future

-  Alex Gelbak on artificial intelligence in a local government world

-  Ian Taylor from Animation Research – the company behind the amazing technology of the
    America's Cup

-  Dave Wild a Futurist who will take us beyond digital

-  Callum McKirdy who will lead a workshop on reconnecting with staff for a better
    experience in the digitised workplace

-   Plus over 20 case studies and the options to choose a site visit to local customer service
    and web & digital organisations

If you're interested in more information on this event, here is the ALGIM Spring Conference programme (PDF, 1018.9 KB)

If you're interested in being updated on this event, please register your interestIf you are interested in presenting, visit our Speakers page


There a variety of registration options available. Whether you're a delegate wanting to attend, or an exhibitor who would like to have a stand at the conference, check out our registration fees. Registrations will be open soon, but if you would like to be invoiced before the end of the financial year, please email (PDF, 603 KB)


You can book accommodation directly with Scenic Hotel Southern Cross, Dunedin and enjoy the rates they have arranged for our event by using the booking code ALGIM. To do this, please call the hotel directly on 03 477 0752, or 0800 696963.

We advise delegates to book early as there is a limited number of rooms at this price.


2017  ALGIM Spring Conference Awards

The ALGIM Web & Digital Awards and Customer Experience Awards recognise and celebrate best practice in web and digital and customer service respectively amongst New Zealand Local Authorities.  They aim to encourage Local Government to be innovative, service-focused and recognised in supporting their organisation and communities of interest. 


Conference Enquiries

Event enquiries can be directed to:

  • ALGIM Programme Coordinator via email - for event enquiries
  • ALGIM Communications & Marketing Manager via - for exhibition and sponsorship enquiries
  • ALGIM Administration Coordinator via - for registration and account enquiries