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Association of Local Government Information Management

ALGIM Web & Digital and Customer Experience Awards

Customer Experience Objectives

The ALGIM Customer Service Awards recognise and celebrate best practice in Customer Service amongst New Zealand local authorities.  

They aim to encourage Local Government staff to be service focused, to be innovative, to develop skills and to be recognised in supporting their organisation and community of interest. The awards also promote the image of Local Government customer service through the wider community.

 

Web & Digital Objectives

The ALGIM Web & Digital Awards recognise and celebrate best practice in web and digital amongst New Zealand local authorities.  They aim to encourage local government to be innovative and recognised in supporting their organisation and communities of interest. 

This is your opportunity to shine!

 

Awards Guidelines and Information

2017 ALGIM Web & Digital and Customer Experience Guidelines and Information document (PDF, 1.23 MB)

 

The Awards

Customer Experience Awards

Awards for members of customer service teams:

Service Excellence Awards for individuals who are not members of customer service teams:

Web & Digital Awards

 

The 2016 Customer Experience Award Results

2016 Supreme Website Award

Whakatane District Council - Winner 2016 Supreme Website Award

Waimakariri District Council - Runner up 2016 Supreme Website Award

2016 Professional Development Award

Alice Horsham (Wellington City Council) - Runner up for Professional Development Award

Tracey Morris (Northland Regional Council) - Winner for Professional Development Award

2016 Best Use of Social Media/App for Snap Send Solve

Christchurch City Council - Best Use of Social Media/App for Snap Send Solve

Northland Regional Council - Runner up for Best Use of Social Media/App

2016 ALGIM Web and Digital Project of The Year

Northland Regional Council - Winner of ALGIM Web and Digital Project of The Year

Auckland Council -  Runner up for ALGIM Web and Digital Project of The Year

Congratulations to you all.