This award aims to recognise individuals within your organisation who have displayed excellent customer service in their role.
This person may not necessarily work in the customer service centre but may also be involved in other parts of your council that interface with customers (e.g. a receptionist).
Every organisation has a person who exemplifies excellence in all aspects of customer service. This is the ideal award for that person.
ALGIM Customer Service Awards - Guidelines and Information 2011 (PDF, 507.6 KB)
ALGIM Customer Service Awards - Entry Form 2011 (DOC, 208 KB)