This award aims to recognise individuals who have displayed excellence and innovation in customer service within the local government customer service field.
This may include, for example, an individual who has promoted awareness of customer service within their own organisation, or enhanced the profile of customer service in a way that has led to significant change. This could be an employee who has instigated a major initiative or project that has enhanced the profile of customer service within a local authority.
The award recognises that people are an important asset in adding value to an organisation and to the achievement of its goals.
ALGIM Customer Service Awards - Guidelines and Information 2011 (PDF, 507.6 KB)
ALGIM Customer Service Awards - Entry Form 2011 (DOC, 208 KB)